What happens if I fill out the Request Service form?
The dealership will receive your request and contact you to set up a service appointment.
How do I order parts and/or attachments?
You can search for parts by part number or part description on the Order Parts page. You can view how many of that specific part are available at any of our branches. You can order parts from any of our branches, and choose whether to ship the parts or pick up the parts at the branch. Once you place your parts order through the portal, our parts department will pick your parts and create a parts invoice for you. If you already know all of your parts number, you can add them to your parts cart through our bulk parts ordering by simply entering all of your parts numbers and quanities, or if you need help identifying your parts, you can use the Quick Reference Guides or Search John Deere Parts for parts identification.
What if I need additional help with the portal?
Please view our DealerCustomerPortal.com User Manual
for more information and complete details on the entire portal. For any further questions, please contact our dealership